State Farm® Insurance Agent Ed Kalpagian
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Christine Dugenio
November 5, 2025
"Ed and his team are always such a support with not only claims but answering questions and helping with any concerns. They are efficient, respectful, knowledgeable, and pleasant."
"Thanks for the 5 Star Review and your kind words Christine! We appreciate you & your business with us! "
JAI M
October 16, 2025
"JUST HAD A WONDERFULL CONVERSATION WITH SUZAANE FROM STATE FARM ABOUT A PENDING CLAIM VERY POLITE AND KNOWLEDGEABLE RECOMMEND CALLING HER FOR YOUR CAR OR HOME INSURANCE"
"Thank You Jairam!! We appreciate your review and kind words regarding our office manager Suzanne Tax! In addition to providing the great auto insurance and home insurance rates, we prove our value in the times we are needed the most to our customers. Our office has over 50 years of Claims experience and always strives for 100% customer satisfaction. Thanks again and we appreciate you! Ed K"
Kamille Eurie
October 10, 2025
"I had a great experience working with Charleen for my auto & home insurance needs. She was incredibly thorough, taking the time to explain all of my options clearly and making sure I understood every part of the process. What stood out most was her attention to detail and genuine commitment to helping me find the right coverage, not just the quickest solution. Highly recommend Charleen to anyone looking for a dependable and trustworthy insurance rep."
"Thank you Kamille for your review and kind words regarding Charleen!! We always strive to provide the best insurance rates with great service and guidance. It's good to know Charleen provided this great value for you. Ed K"
Andrea Lee
October 6, 2025
"This practice is really great. I called around a few companies, but State Farm not only had the best price but the account managers from this practice are superb. They are really well informed and can guide you through all the things you need to consider to best protect yourself, property and assets. Things you hadn't thought to consider and really should. I started with Suzanne Tax (fantastic, btw) and now work with Darlene Ramirez, who is excellent and so full of information. I have had issues here and there, and I feel so secure knowing I can just pick up the phone or send an email to Darlene to ask a few questions. When you are worried, it's great and a relief to have people like this. And I imagine if I ever were to find myself in a vulnerable position where I really needed help, I would want people like Darlene and this team to help me through. Just super!"
"Andrea, I cannot thank you enough for taking the time to put a review like this for our office! Suzanne & Darlene are both Integral parts of our team in our effort to consistently provide competitive Insurance rates combined with stellar customer service. We appreciate your business as well as your kind words! Ed K"
herbert perera
October 3, 2025
"Agent Darling She was an excellent agent. Has patience and very informative and guid you through right direction for your policy requirements. I have no hesitation in recommending her Auto and Life coverage policies for any of my friends and colleges Thank much Darling for your Service Best Herbert Perera"
"Herbert, Thank you so much for your 5 Star rating and kind words! We Pride ourselves in providing the best Insurance Value of Great Service combined with Great Rates when it comes to Life Insurance, Auto Insurance & Home Insurance. Regards, Ed Kalpagian"
Wen
August 29, 2025
"TEN STARS!!! I’ve been with Suzanne and her team at Allstate for many years, and I couldn’t be happier with the service they provide. They are always responsive, patient, helpful, and kind whenever I have questions or need help with my policy. It’s such a relief knowing I can count on them to explain things clearly and handle everything quickly. I truly appreciate all the support they’ve given me over the years and highly recommend Suzanne and her team to anyone looking for excellent service. They are truly the best!"
"Wen, I am not surprised to hear about your experience with our Office Manager Suzanne!! I Thank you for taking the time to write a review and your kind words! We appreciate you!"
Bob Durso
August 27, 2025
"I am so grateful to Suzanne Tax and the rest of the team at Ed Kalpagian State Farm in Allendale, NJ. Suzanne recently guided me through some complicated changes to my Auto Insurance Policy and helped me establish a new Homeowners Insurance Policy. She demonstrated her deep knowledge of the Insurance Industry and patiently explained all of the options that State Farm could offer me. In the end, the transition went very smoothly and I saved money too! Thanks Suzanne!!!"
"Thank you Bob for your comments and taking the time to give Suzanne and our office a review. I'm not surprised to hear that Suzanne was as thorough and knowledgeable for you. Suzanne and our entire team strives to provide the best value of Great insurance Rates combined with great service. Thanks once again! Ed Kalpagian"
Thomas Wuensch
August 21, 2025
"Fantastic service! The team is super responsive and helpful. Suzanne in particular is amazing to work with."
"Thomas, We all appreciate you taking your time to give us a review and rating! Thank you so much for the kind words as well as your years of business! I'm not surprised to learn you have good experiences with Suzanne. As out office manager she set's the tone for combining great service along with great insurance rates. Thanks again! Ed Kalpagian"
Yuliya Orlova
August 15, 2025
"I have received a great customer service from your company, my representative was Darlene, she was very helpful, efficient and professional. Thank you!"
"Thank you for the great feedback."
Paul Skidmore
August 7, 2025
"Great"
"Thank You for the rating Paul!"
Amy Brown
August 6, 2025
"Reached out to an agent with a general question and was promptly advised by Suzanne Tax about that AND she reviewed my policies and noticed a missed discount opportunity. She is managing everything on her end with the underwriters and I wiill get a refund. Every little bit counts these days and Suzanne's diligence is much appreciated!"
"Amy, Thank you for recognizing Suzanne!! Suzanne and our team always try our best to make customers aware of all discounts without sacrificing coverages. Suzanne as our office manager exemplifies our goal to provide the best overall value! Thanks again for your rating and note! We appreciate you and your business. Ed Kalpagian"
Debra Chapman
July 2, 2025
"I could not be more pleased with the Ed Kalpagian State Farm Insurance Agency!! I received a call one day from agent Darlene Ramirez and the timing was perfect, as I was unhappy with my current insurance carrier. Darlene was friendly, informative and patient with me...I had dozens of questions and she answered all of them over the course of several calls. With her help, I made the choice to change my home and auto insurance to State Farm and in doing so, will be saving significant money in the months/years to come. I could not be happier that I made the switch. Thank you Darlene, you are AWESOME!!! Deb C."
"Debra, Darlene, myself and our entire office appreciate your time, the review and kind words. Darlene exemplifies what our office is all about, which is competitive home, auto and life insurance rates combined with great service! Thank you for joining our agency!"
Philip Sorabella
July 2, 2025
"Marlene was thorough, knowledgable and pleasant, making it easy to arrive at a final decision to purchase coverage."
"Phillip, I cannot thank you enough for your kind words regarding Darlene, and 5 Star Review! Darlene and our entire team try to provide the best value when it comes to competitive insurance rates combined with great service! Welcome to our office and Thanks again!"
Harrison Kanarick
May 23, 2025
"Super easy to work with and is very authentic. His non bs approach is why I went with him for insurance. Highly recommend."
"Thank You Harrison! Helping young families with their Insurance & Financial Needs is one our specialties. It’s also a pleasure to work with people like you and Kaitlin! Thank you for the review and kind words, and Welcome to our Agency!"
Sandra Ford
May 20, 2025
"I have been working with Ed for years- auto, homeowners, and life insurance. I had the pleasure of “meeting” and working with Darlene over the past week, while navigating a new car purchase. She is absolutely amazing! Extremely efficient and timely, not to mention patient, as I asked numerous questions. I couldn’t be more impressed with the service I received. Thank You"
"Sandra, it is always great to expand our insurance business with customers like you! We do our best to combine the best insurance rates and guidance as possible to provide the best overall value! Thank you again for taking the time to give us a review!"
Rebecca Vania
May 19, 2025
"A few months ago, I decided to switch from Farmers' Insurance to State Farm. I could not have made a better choice, I went from speaking to automated systems and to people who could not give me a straight answer, to incredible customer service. Darlene helped me get my home, car, and umbrella insurance set up quickly and has been so helpful with all my questions. I truly appreciate having an insurance company that I finally feel confident with!"
"Rebecca, I cannot thank you enough for your review and kind words about Darlene! We try to provide the best value along with competitive insurance rates to our customers. Darlene exemplifies what we are all about and striving for. Welcome to our Agency & Thank You once again!"
Angela Allegretta
May 9, 2025
"Great customer service by Darlene"
"Angela, THANK YOU very much for the 5 Star Review & kind words! Darlene exemplifies the value our office provides to customers providing great service with competitive insurance rates to people & business’s. Welcome to our Agency!"
Ryan McCabe
May 1, 2025
"Darlene is a rockstar! She helped my wife and i navigate switching our car insurance over and adding our new home insurance to State Farm. I can’t recommend her more highly!!"
"We cannot thank you enough Ryan for the review and kind words regarding Darlene! Our team prides itself on providing the best value when it comes to personalized service combined with great insurance rates. Thanks again and welcome to our Agency!"
Laura Hills
March 28, 2025
"We worked with Suzanne at State Farm on specialty insurance policies. She was extremely responsive, helpful, and patient. Couldn't ask for more. Highly recommend!"
"Thank you very much Laura for your review of our office and kind words regarding Suzanne! Providing the best value of Insurance Rates and great customer service is our main goal at our Agency! It’s also a pleasure to work with customers like you! Ed Kalpagian "
Prit Chadha
March 20, 2025
"Darlene from StateFarm is a pleasure to work with. She helped me to secure a better and more affordable deal on three autos and a home policy. I had lots of questions and she is well informed, knowledgeable, and was very calm throughout this decision-making process. I have already recommended her to one of my friends and I highly recommend Darlene services to anyone looking for better deals. I am sure others will benefit from her experience. Thanks, Darlene, for all your help!"
"Prit, I want to thank you for your kind words about Darlene and our agency! Although Darlene is the newest member of our team, she exemplifies everything we are trying to do, which is to provide the best value of Competitive Insurance Rates along with Valuable customer service and knowledge. Thank you for your business and taking the time out to compliment Darlene!"
Chevon Rutty
March 18, 2025
"I recently had the pleasure of working with Charleen. From the moment I reached out, she was incredibly responsive and took the time to thoroughly explain all my options. She made the entire insurance process smooth and easy to understand, patiently answering all of my questions and addressing any concerns I had. Charleen was professional, friendly, and incredibly knowledgeable, making the entire experience feel personal and tailored. I felt confident in the decisions we made together, and I truly appreciated her honesty and transparency throughout. I've since referred my business partner to her along with my Fiancé. Next up we will look into business continuation plans and a possible life insurance."
"Chevon, THANK YOU so much for the review & kind words regarding Charleen!! My team as a whole strives to provide great guidance and service along with competitive insurance rates to all our customers. We feel it’s necessary during these very volatile times in the insurance industry. I am not surprised you found Charleen to be great to work with. Thank you for being a part of our Agency! Ed Kalpagian "
Ray Cheron
January 6, 2025
"Charleen at State Farm is absolutely amazing! She went above and beyond to help me secure insurance for my business, making the process smooth and stress-free. Her professionalism, knowledge, and friendly demeanor made all the difference. I felt confident every step of the way, knowing I was in great hands. Thank you, Charleen, for your outstanding service! Highly recommend her to anyone looking for insurance assistance!"
"Thank you for taking the time to give us a review and the kind words Ray!! We take pride in our ability to take care of our business owners business insurance needs with great business insurance rates. We appreciate your business!"
Rain
October 26, 2024
"Charleen was a pleasure to work with. Highly recommended!"
"Thank you so much for the review and kind words about Charleen!! Charleen and our entire team strive to consistently provide great service along with great Insurance Rates!"
Nikki Knows Homes
October 4, 2024
"Suzanne from State Farm, Ed Kalpagian was a pleasure with whom to work! So knowledgeable about the insurance industry and was able to guide me as to what policy truly suited my needs. Great follow up as well!"
"Thank you so much for your business as well as taking the time to give us a review. Especially, the kind words about Suzanne, who exemplifies our value balancing great insurance rates combined with stellar service!"
Rhac
August 14, 2024
"I had Darlene help me set up a new policy and she made it both easy to comprehend and was a very lovely person. Thank you, Darlene!"
"Thank you so much for the review and your kind words!! We pride ourselves on providing the best value & balance of great insurance rates combined with great insurance service. Darlene exemplifies both! We appreciate your business!"